Shipping

Most orders placed with Kotah Bear typically ship in 1-2 business days. Orders with custom sizing typically ship in 7-9 business days. Usually we do not ship on weekends or national holidays.

FREE DOMESTIC SHIPPING ON JEWELRY

  • Jewelry is typically shipped with USPS First Class Mail: delivers 2-3 business days after processing
  • If your order is over $100, we do require Signature Confirmation upon delivery

DOMESTIC SHIPPING ON PLUSH BLANKETS

  • Blanket orders weighing under 3 lb are shipped free 
  • Blanket orders weighing between 3 - 9 lb incur a $8 shipping charge
  • Blanket orders weighing between 10 - 20 lb incur a $20 shipping charge
  • Blanket orders weighing between 31 - 50 lb incur a $50 shipping charge
  • Blankets are typically shipped with USPS Priority Express or UPS Ground. These are 2-4 business days after processing or 1-5 business days after processing, respectively.

If you need your items shipped more quickly than the above timeframes, please reach out to https://kotahbear.com/pages/contact-us, email us at kotahbearcares@gmail.com or include a note when submitting your order. We ask that you cover the cost of shipping in these instances.

NON-CONTIGUIOUS US

  • Packages weighing under 4 lb incur a $5.00 shipping charge
  • Packages weighing between 6 - 10 lb incur a $20 shipping charge
  • Packages weighing between 11- 25 lb incur a $30 shipping charge
  • Packages weighing between 26 - 50 lb incur a $30 shipping charge

INTERNATIONAL SHIPPING

  • We ship Internationally to many countries. This is a base rate of $20 USD. Please be aware that customs and duties taxes may be charged by your country upon arrival. Kotah Bear is not responsible for these fees and cannot determine how much they will be. These taxes are determined by the destination country and are not included in your shipping costs. All duties and taxes must be paid at time of delivery.
  • Kotah Bear abides by all national and international laws. We do not pay custom duties or VAT on any product purchased through our website. These charges are not included in the price of our products. It is the sole responsibility of the customer to find out the laws in your own country and to pay all customs charges, duties, or VAT. We will not falsify the customs documents either.

    LOST/STOLEN

    Kotah Bear is not responsible for any lost or stolen packages. For domestic orders, if you never received your package and your tracking number indicates a delivery was successfully made, please contact your local post office or UPS store with the tracking number that you received when purchasing and they will further assist you. Please double check your address details before submitting your order.